Frequently Asked Questions

For Grand Forks County residents, you may fill out an application online or you can visit the library at 2110 Library Circle to complete the application. If you are visiting the library please bring an ID with your current address. For out-of-county citizens, you will need to stop by the library with an ID and proof of address to complete the application and receive your library card.

• Library Card Fees
  • Grand Forks County Residents: FREE
  • Out of County 1 Year Card: $25
  • Out of County 1 Month Card: $5

There is no minimum age to have a card; however, those under 16 years of age will need a parent or guardian to complete the application for a library card.

A library patron may have up to 50 items checked out on their card at one time. With the following limits

Children eight (8) years of age and under may not be left unattended in the library and must be supervised by a parent or guardian at all times.

You must have an active library card in our system to check out materials. However, if you forget your card please bring an ID to the Information Services Desk, and we can look up your card number to check out the items.

If your card has become lost or stolen, please alert us right away. Replacement cards are provided for free.

Books are shelved in multiple ways in Grand Forks Public_.

• Fiction titles are arranged by author's last name, first name, and then title. The following codes indicate the specific genre:
  • X - Mystery Books
  • SF - Science Fiction
  • W - Western
• Biographies are shelved by the author's last name.
• Nonfiction books are shelved by the Dewey Decimal System.

If you find that we do not have the book you are looking for, there are several options for you:

• Library2Go has several eBooks available.
• You may request that we order the book and add it to our collection through this form.
• You may also request the book through the Inter Library Loan Program - allowing you to check out the book from a partnering library and have it shipped to Grand Forks Public_.

There are two ways to request an inter-library loan:

• Online under the "Library Information" Menu
• Stop at the Information Services Desk in the library 
• Inter-Library loans are free to request, however, the length of checkout and late fees are dictated by the lending library.

To renew your inter-library loan (ILL) or inquire about the status of your loan, please call Grand Forks Public_ at (701) 772-8116 and ask for the Information Services staff.

Please contact the Information Services staff at (701) 772-8116. We will attempt to locate the material and file a claimed return if we cannot locate it.

Yes. If you are unable to find the library material, you will be billed for the replacement cost plus processing fee. If you find and return the lost material within 90 days of the due date, the charge for the replacement will be refunded. (Processing fees are nonrefundable.)

Yes. You are responsible for all library materials check out to your library card. If your library card has become lost or stolen, please contact the library right away to have a replacement card issued and the current card shut off.

We enjoy seeing our patrons make the library their own for special occasions like book clubs, play groups, or even birthdays. To make sure everyone has a good experience, here are some guidelines for gatherings:

To host a program at the library, please complete the program proposal form at least three months in advance. Proposals are evaluated based on budget, space availability, community interest, alignment with GFP_’s mission, and other criteria. A library staff member will review your application and respond within two weeks. Learn more.

Yes. Grand Forks Public_ offers free wireless internet to patrons. You will need to select the wireless ID once you have opened an internet window on your computer. The wireless ID for the Grand Forks Public Library is "Grand Forks Library." Use this ID to gain access to the internet.

Grand Forks Public_ can offer limited technical support with issues such as connecting to wireless, printing, scanning, and basic troubleshooting. If you are having trouble please visit the Information Services desk and we can pair you with one of our IT specialists.

The library mobile hotspots work off of the Sprint Mobile Network. The data coverage map is displayed below. Additional coverage details can be found on Sprint's website.

• Adobe EPUB eBooks
• Adobe PDF eBooks
• OverDrive WMA Audiobooks
• OverDrive MP3 Audiobooks
• OverDrive Video

To display all of the titles that are available for checkout right now, click on 'Advanced Search' and scroll down the page to the 'Show Me' section then click the 'Available Now' box. You can also further narrow your search, by Subject or Format, for example.

Yes. The mobile version should display automatically when you access http://NDlibrary2go.lib.overdrive.com on your mobile device.

Our librarians can return any Library2Go item you have checked out. Just call (701) 772-8116.

Library2Go items can be renewed once if there are no existing holds on the item. Sign in to Library2Go and click on 'Account'. Select the 'Renew' icon next to the title you'd like to renew. (This option does not appear until three days before the title is supposed to expire.)

1. Login to your account. The 'My eAccount' page is displayed. 

2. Click the 'My Waiting List' link. The titles that you have currently placed on hold are displayed. 

3. Click the title's 'Remove' link to cancel the hold.

1. Login to your account. The 'My eAccount' page is displayed. 

2. Click the 'My Waiting List' link. The titles that you have currently placed on hold are displayed. 

3. Click the title's 'Edit' link. You are prompted to edit holds information. 

4. Enter the new email address in the 'Email address' and 'Confirm Email address' fields. 

5. Click 'Submit'. The email address for the selected title is updated.

To transfer your existing checkouts and holds to your new account, please contact support with your new library card number, your previous library card number, and your email address.

A total of five titles may be checked out at a time from our Library2Go downloadable service. This includes any downloadable audiobooks or video as well.

When you check out eBook titles, you will have the choice of 14 or 21 days.

Please visit http://www.overdrive.com/resources/drc/ to find out if your device is compatible.

Try troubleshooting via Library2Go or send a message through our "Ask a Librarian" tool. Call for assistance during business hours: (701) 772-8116 ext. 12.